Recent Biohazard Posts

The Challenges of Unattended Death Cleanup

3/1/2021 (Permalink)

Unattended death refers to a death in which the body is not discovered for days, weeks or even months. Unattended deaths are most common in the elderly; especially when they reside alone. When the body of an unattended death is discovered; it is of course a very difficult situation for the family and this can also be the case for the group offering the cleanup.

In such cases as unattended deaths – ALWAYS USE A PROFESSIONAL GROUP to remediate and restore the environment and the property. Decomposing bodies pose biological contamination threats that if not treated with professional care can lead to permanent property damage and even worse there is a possibility of harmful exposure to others. A decomposing body which emanates bodily fluids is the worst case scenario and obviously the drama created by such a scene is the least of the worry. These fluids create a serious health hazard to those around it and can even cause disease and infection that can be deadly. The abhorrent odor is a clue as to just how unsafe such a situation can be since the odor produced by decomposition can itself be a pathogen.

The longer a body deteriorates while undiscovered creates a potentially larger remediation cleanup and may affect items in the home which may absorb the odor and pathogens. This may not be a nice topic to discuss but think of how challenging this scenario would be without professional services such as SERVPRO of Sussex County.

SERVPRO of Sussex County has been handling this type of unenvious task for more than 25 years and we have the proper training to make sure the issue is taken care of quickly and professionally. Any family death is difficult and with services such as ours; there is no need to expose your family to such a horrific situation. Call SERVPRO of Sussex County today at 302-856-9768 if you need these or any of the services we proudly offer.

STICK! With us!!

2/11/2021 (Permalink)

STICK! with us!! Image of Certified: SERVPRO Cleaned shield. Call us today to get the service and the sticker!

2020 was a challenging year; and 2021 is not showing much change with regard to the COVID-19 pandemic and all of its challenges. Businesses, schools, houses of worship, senior centers, medical centers and many other segments of our community are all trying to reach a point of safety and normalcy. Some are still awaiting a safe time to re-open. Our country as a whole has endured a great deal of adversity and suffering. Some of us have lost much more than others when you remember that nearly a half a million Americans have died due to this virus. Although the numbers are improving; we are now hearing of variant strains that may cause more worry. A Bio-hazard threat has brought the entire world to its knees.

It has been said that the best defense is a good offense. This holds true to almost every arena in life and not just athletics. SERVPRO of Sussex County has fulfilled the CSC (Certified: SERVPRO Cleaned) Service for literally hundreds of local businesses and residences since March of 2020. As you move throughout the community; you will see our Certified: SERVPRO Cleaned Stickers on store, restaurant and other businesses windows and entrances. All of these businesses share something else in common – they are all OPEN for business. The owners took steps almost immediately to fight the virus with the most respected Bio-hazard company in America – SERVPRO - and not one of these outlets have experienced any issues concerning infections or contamination. The CSC Service works!

When my family and I venture out for a meal – we patronize those restaurants who proudly display the CSC Sticker – not just because they are SERVPRO customers – but because we know that the business is safe and clean. Perception is reality and our service and our sticker create a perception of safety.

If you would like to use our CSC Service and have that symbol of cleanliness in your window – call us today at 302-856-9768 and schedule the best bio-hazard cleaning and viral deterrent available.

How SERVPRO Can Help You Fight COVID-19

3/13/2020 (Permalink)

Sussex County has hundreds of professional health care facilities as well as doctor’s offices. We are fortunate to also have Beebe, Nanticoke and Bayhealth Hospitals in our area. Healthcare is not only a major industry in Sussex County but also in our entire state. It is an industry that generates thousands of jobs and billions of dollars in revenue. SERVPRO of Sussex County has served many of these practices over the years and we are proud to play a part in keeping the health care industry clean and healthy.

Some of the issues we have addressed over the years include: water damage, growth and mold remediation, bio contaminants cleanup, duct work inspections and duct/vent cleaning as well as full scale cleaning services which cover carpets, floors and upholstery.Recently, there are major concerns about the spread of pathogens such as COVID-19. The goal of every medical practice is to maintain a location with a sanitary environment. SERVPRO of Sussex County has the resources to put you in contact with the right people to sanitize your healthcare facility and help prevent the spread of pathogens. The coming months will probably be difficult to many businesses and healthcare facilities.

Almost every health care office has experienced issues of bio-hazard safety.We take these types of jobs very seriously and want to make the goal to each situation satisfactory to all involved. Call us today at 302-856-9768 or

Grime After Crime

2/17/2020 (Permalink)

SERVPRO is well known for responding to some of the most unsavory scenes you could be faced with. We help those who have been affected by the wrath of nature, man-made misfortune, or unintentional mishaps. It’s one thing to work in someone’s property, but cleaning up the scene of a crime is entirely different.

We all enjoy the mystery that accompanies tales of crime, and the dedicated people who solve them. What is often overlooked are the unfortunate people who must cleanup what is left over. Convenience store owners, roommates, friends, and family members can all find themselves in such an unpleasant situation after law enforcement moves on from the scene of a crime or criminal activity. Whether it is vandalism or trauma, SERVPRO technicians have years of experience cleaning up after severe situations.

We have experience cleaning:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants
  • Chemicals used in the production of illegal drugs

Most of these events come with a sense of urgency to return the victims property to a preloss status. Some property can be restored; others must be replaced. We operate with a great sense of sensitivity and will help you through each step of the process. If you find yourself faced with cleaning up after one of these events, don’t hesitate to give SERVPRO a call 302-856-9768.

Dirty Birds

7/11/2019 (Permalink)

Forrest Gump said “life is like a box of chocolates – you never know what you’re going to get.” Life at SERVPRO of Sussex County is much like that chocolate box; we never know what the next call will bring. Typically, most customers need our assistance with water, fire or mold issues. Others will call for us to clean their carpets or ducts. Recently, we responded to a call regarding a pigeon infestation…….yes I said pigeons.

If Mr. Gump were an employee here he would probably say “If it makes a mess – we will clean it up.” That best describes our mindset. But, let’s talk about the pigeons. There are many animals who; although they exist in an outdoor habitat; look for any chance to share our living quarters. Rodents come to mind as do insects, as we generally encounter them on a regular basis and an in most cases an exterminator will remedy. When your attic becomes infested with birds and all that they bring and leave behind – an exterminator will be limited. They can probably remove the birds – but the mess is left for the homeowner.

In this particular case, the pigeons found an opening in the soffit and began to use the area for eating, nest building, egg laying and rest room facilities. Trust me feces, egg shells and foreign nest materials from an estimated 70 or more birds can create a mess that will surpass your worst nightmares (please see video). The smell alone is overwhelming. PPE is a must, since birds like many animals carry some nasty diseases and bacteria – as does their excrement. The affected area had to be contained and most of the flex ducts had to be replaced and extensive vacuuming and cleaning was applied. After we finished our remediation – there was not one feather of evidence left behind!

A word to the wise – inspect your home for any opening that may offer an entry point for unwanted guests and pests. If you suffer a similar misfortune – please call SERVPRO of Sussex County at 302-856-9768 today!

Don’t Mess With The Mess of A Sewage Spill!

4/15/2019 (Permalink)

Sewage spills can be caused by a number of issues at your home including broken pipes, blocked plumbing and damaged septic systems, or by intrusion of contaminated flood waters. Sewage contains harmful microorganisms such as bacteria, viruses and parasites. Direct contact with sewage or surfaces contaminated by sewage can result in illnesses such as gastroenteritis, infection and other diarrheal concerns. These types of illness may be violent and extremely unpleasant; but other pathogens can lead to death.

If you have had such misfortune occur in your home – First – Call SERVPRO of Sussex County! Next take steps to minimize any exposure to people or pets from the sewage. Our team of professionals will arrive quickly and offer a plan of remediation that will ensure the safety of all involved. They will remove the sewage and contaminated soil form under the house. This is the first step in the decontamination process. Any and all surfaces or items which have been in contact with any sewage must be thoroughly cleaned and sanitized. Once the area has been decontaminated; typically a vapor barrier will be applied.

Another unpleasant result of such a spill or leak can of course be the smell. It is crucial to remove all of the sewage and affected soil – this should reduce the smell but there may still be a need for odor remediation. Proper ventilation and air flow in the affected area will also assist with the odor issue and get things back to a normal smell. Our technicians will advise and apply all measure necessary to take the mess and worry out of a home sewage event. Call us at 302-856-9768 if you have a sewage concern and we can make the issue “Like it never even happened!”