What our Customers say...


Very happy with the SERVPRO team and the service they provided. Excellent response to my emergency water loss and great workmanship!

I was very pleased with the SERVPRO team. They were polite, good people. Mindful of noise while working under my home and exercised great communication. Would absolutely use their services again!

1st time I needed SERVPRO’s help. The team responded rapidly and was quick to begin work. Wendy was quick to answer my questions even when I contacted her after hours. Awesome, open communication. Was very satisfied and would absolutely use them again.

The crew was professional and courteous.  They offered good communication and displayed a good attitude.  They know and care about what they do.

Bonnie and Rose are the greatest!  Thank you so much!

SERVPRO did a great job responding to my emergency loss. I am very happy with their service and would absolutely use them again!

“SERVPRO’s response time to our water loss was great! The team did a fantastic job!”

The crew was great and finished work quickly. I am very satisfied

“Wendy and Alyssa were great at assessing the situation and determining the best course of action for my home. The crew was approachable, neat, and organized. I have no complaints and am totally satisfied with their work!”

“Brandon was communicative and great at keeping me updated. The work was done well and the crew was great!”

Crew did Great! Terrific, compassionate team who were gentle with our belongings.  It means a lot after losing belongings in a fire.  Were patient and helped me sort through what was salvaged.

I wanted to send a big thank you to everyone.  We are always pleased with your work but this time, our carpet was especially bad. Your people came right on time, checked everything out, I headed off to work and came home to like new carpet. Thanks for another job well done.

Always have had a good experience.

Wendy and her crew were respectful, caring, truly awesome. Wendy is super special. Goes above and beyond to keep me informed via texts/calls

Wouldn’t call anyone else but SERVPRO!

“SERVPRO did a great job. Jeff and Rose were thorough and detail oriented while cleaning the vehicle. I appreciated how well they kept me informed through the entire process.”

“The SERVPRO crew was wonderful, courteous, and professional.  I couldn’t have asked for any better and they exceeded my expectations.  Carpets ‘like brand new' ”

Your Staff - Especially Amanda were so easy to work with. Ms. Rose worked her butt off - and she had a very good attitude. They made a bad experience very pleasant!

The SERVPRO team was quick and efficient and we will use them again!

Rob and Allyssa were on time, very polite, worked non-stop on the duct cleaning and they offered sound advice for proper maintenance. They were awesome - I can't say enough!

The SERVPRO TEAM scored a 10 out of 10!! The crew was pleasant, courteous and offered excellent service. They were thorough and cleaned from floor to ceiling. 

The response time offered by SERVPRO of Sussex County was quick and exact.  When they told us they would be coming back to offer follow up - they were on time and offered quality work. We told all of our neighbors and they shared similar stories of satisfaction! 

Wendy and her crew were amazing! They were on time and very efficient and had the work finished in a timely fashion.  Thank you SERVPRO! 

The SERVPRO Team was excellent in response time, service, compassion and workmanship! Great Work!

Brandon, Jeff and Jordan were fast to the scene and did an excellent job!

Rob and Matt's service was absolutely amazing! They were quick to the scene and offered compassion and skillful work. Good Guys!  

The SERVPRO Crew was prompt, courteous and efficient!  They did an excellent job!

My experiences with SERVPRO have always been great! My most recent experience with Rob and Amanda with SERVPRO of Sussex County was no exception. Rob and Amanda were smart, kind and courteous!!

SERVPRO did an excellent job with our carpet cleaning - thank you! 

Wendy and Matt were awesome!!! They were very kind and professional!

The carpet cleaning service provided by SERVPRO was excellent - they look and smell great! 

We were very pleased with the work provided by SERVPRO of Sussex County! 

It was amazing how much water the SERVPRO team extracted from our town hall in one day!

"Everything was great!"

“They were great!  SERVPRO did a great job!”  

“A very favorable experience! Arrived when they said, notified when they were leaving. Left the results for us to view! So yes we were pleased.”

“ SERVPRO not only outlined the problem clearly, but also gave specifics on equipment and remediation.  They also spoke directly with our insurance adjuster and kept us calm during the process.”    

“ Wendy and the SERVPRO team took the stress out of the water problem and we were overwhelmed and overjoyed with the work they applied!”

CHEER wishes to extend our sincere thanks and appreciation to the entire Georgetown SERVPRO organization for their prompt high quality service.  We recently experienced an event in our large commercial kitchen which required an immediate and large scale clean-up effort.  Within hours , SERVPRO had and estimator on site, work commenced immediately and the SERVPRO crew had our kitchen and all of its equipment in first rate condition within our very tight deadline.  They proved to us that when you got to have it done, you can count on them to deliver.

They were excellent. Shawn was wonderful and very knowledgeable, and VERY kind at a bad time. (I won't forget her.)

The SERVPRO Team was very polite, knowledgeable, and gave an explanation as they were setting up equipment. I will recommend SERVPRO to friends and relations. Thank you!

Jim and Chuck were very courteous and professional, made me feel a lot better about the whole situation!

Rose & Jodi were especially informative and considerate of my wishes and concerns.

Jimmy, Rose Marie, Claudia, Emma -- OUTSTANDING team that I would HIGHLY recommend.

They were very courteous - treated my house as if they resided there.

Pleased with the outstanding SERVPRO service. Really Really Impressed.

You guys were awesome. Here on time (Sunday AM!) and very, very nice. 2nd time I have used them and will refer again.

Really professional, well trained and friendly personnel.