Recent Posts

Clean! Cleaner! Cleanest!

5/19/2022 (Permalink)

A professional carpet and upholstery cleaner can remove deep-seated dirt and grime to keep your carpet and rugs looking their best and extend their lifespan. Even the most high-quality items can become soiled with dust, dirt, pet hair and the daily traffic of family life. SERVPRO applies its more than 50 years of knowledge and experience in restoration to carpet and upholstery cleaning projects of all sizes. We use a variety of cleaning methods depending on your situation. Our goal is to clean carpets, rugs and upholstery to your satisfaction to restore them to their original appearance.

Window treatments such as blinds, curtains and sheers do more than give you privacy and filter out light. Over time, they can collect typical household odors, dust, allergens and pet hair. It’s recommended that they be cleaned about every two years to keep them fresh and looking their best. SERVPRO’s highly-trained professionals know how to inspect and test fabrics to determine which of their many cleaning methods is most appropriate. We excel in cleaning fine fabrics and intricate pieces. Unlike other drapery cleaning companies, SERVPRO has various cleaning methods and will work with you to determine the method that best meets your needs. We even offer an exclusive process of dry cleaning draperies right in your home, so you can hold on to your privacy while getting them cleaned.

One area of cleaning many homeowners dread is the ceilings, walls, and floors. Because they make up the frame of each room inside your home, they get exposed to the common irritants of daily life such as pet dander, cigarette smoke, grease, dirt, and dust. Your HVAC system can distribute these common irritants throughout the house, so maintaining these surfaces should be a part of your regular home maintenance. If you’re planning to paint, having your walls professionally cleaned beforehand will help prepare them so that the primer and paint will adhere properly. SERVPRO has the tools to do the labor-intensive job of cleaning your walls, floors, and ceilings. We use proprietary cleaning products and methods to get the job done right. Our goal is to leave your entire property clean and smelling fresh. At SERVPRO of Sussex County we can help with all of these cleaning issues – call us today at 302-856-9768!

2022 Hurricane Season Forecast

5/9/2022 (Permalink)

After an active 2021 Atlantic hurricane season, Colorado State University (CSU) predicts that the 2022 Atlantic hurricane season will again be “above-average” with major hurricanes making landfall. The university team projected nine hurricanes, four of which are predicted to be major hurricanes.  CSU bases its hurricane season predictions on models that use 40 years of historical data and evaluates conditions, including:

  • El Nino
  • Sea surface temperatures
  • Sea level pressures
  • Vertical wind shear levels (change in speed and direction of winds with height in the atmosphere)
  • Other factors

The CSU team cites the likely absence of El Niño as the major reason for the “above average” hurricane season. When El Niño is present in the Pacific, its wind shear force can literally break down hurricanes as they form in the Caribbean and Atlantic.

The 2022 hurricane season’s activity will be about 130% of the average season, according to the CSU forecast. Last year’s hurricane season saw about 140% of the average season.

This year’s hurricane season is exhibiting characteristics similar to 1996, 2001, 2008, 2011, 2017 and 2021. All had “above-average” hurricane activity per the Department of Atmospheric Science.

Although Sussex County has not experienced a hurricane since 2022 with Irene causing two deaths in our state.  It was almost seventy years between Irene and Hazel – which hit Delaware in 1954.  The point is that we rarely see severe hurricanes causing damage in our local area – however the worst thing you can do is lull yourself into a false sense of security…Always be prepared!  SERVPRO of Sussex County stands ready to help in the event of any storm – especially the large ones.  In fact; our franchise sent a team to New Orleans after Katrina.  Any storm that makes landfall in close proximity to our coast will cause at the very least flooding concerns.  Be safe!

Common Types of Storm Damage

4/18/2022 (Permalink)

Sussex County, Delaware has been very fortunate over the years to have avoided many major hurricanes and severe weather systems that may wreak havoc on businesses and homes. Seldom do we experience tornadoes or hurricanes; however, history has taught us that they can occur. Recently we have seen an uptick in the number of tornadoes spawned from severe thunderstorms; with two to three reported in the last several years. The most common weather events that we encounter would be Nor-Easters and thunderstorms.

There are many types of damage to inspect for after a storm event. Strong winds can damage your roof and the siding and exterior of your home or business. It is always a good idea to check your roof, shingles, gutters and siding for damage – post-storm.

In the rare case that we should see hail from a local storm; the damage can affect siding, windows, roofing and gutters. Hail is especially harmful to shingle granulation as its contact diminishes this first line of defense on your roof.

Obviously, the most feared damage would most likely be from water damage or fire from a lightning strike. Water intrusion from flooding or storm surge can cause expensive losses to structure and materials. Secondary water damage can come in the form of mold if the water damage is not properly remediated.

Fire damage can cause even more severe damage than water from a large fire and in some cases inflict total loss of property. What is not lost in the fire is typically damaged by soot and smoke as well as water from the extinguishing of the fire.

If you have damage or questions about storm damage – please contact us today at SERVPRO of Sussex County at 302-856-9768 or visit for the best restoration and remediation/reconstruction services in the county.

Tried and True - Ready to SERVE You!

4/11/2022 (Permalink)

There are many home service companies in Sussex County.  With the growth in new home sales, new businesses as well as a population expected to almost double in another five years; there are plenty of companies arriving in our area everyday wanting to capitalize on this local business surge.  When you travel along the main thoroughfares, you will see an array service trucks offering everything from electrical, plumbing, HVAC and general construction services.  Many of these companies are from other states and have discovered the boom in our locality. SERVPRO of Sussex County has been offering emergency and remediation and restoration services for more than 25 years.

If you own a business in Sussex County and you suffer an emergency from fire or water; you have many options of who you can choose to assist.  This also applies to regular maintenance services such as general cleaning, duct and vent cleanings and disinfecting and sanitization services. SERVPRO of Sussex County has built a solid reputation and is a trusted ally to every commercial enterprise in our county.  When they call – we show up!

There is always a temptation to try a new company in order to gain a better price.  But can your business really afford to take that risk when it comes to keeping your business safe and clean?  A roll of the dice could lead to disappointment with little or no recourse.  The old saying – “Go with what you know!” applies – if you are a resident or business in Sussex County – you KNOW that SERVPRO of Sussex County has the know-how, staff and resources to handle just about any challenge to your business and its maintenance.  Don’t take a chance on the rest – stay with the best – SERVPRO of Sussex County!  Call us today at 302-856-9768 or visit

SERVPRO - Complete Home and Commercial Remediation and Repair Services

3/24/2022 (Permalink)

For almost 25 years; SERVPRO of Sussex County has offers many types of services to assist homeowners when faced with natural or man-made challenges.  When we first made our start; we were all about water and fire remediation and restoration.  But through the years our services have more than triples and we have diversified to meet the needs of our customers.

Our list of services now includes: 

  • Water Damage Remediation and Restoration
  • Fire Damage Remediation and Restoration
  • Mold Damage Remediation and Restoration
  • Bio – Hazard Remediation and Restoration (Sewage Included)
  • Crime Scene and Vandalism Cleanup
  • Duct Cleaning / Dryer Vents
  • Commercial and Residential Cleaning Services / Rental Unit Cleanings
  • Pack Out and Storage Services
  • Storm and Weather Related Remediation and Restoration
  • Rebuild and Reconstruction
  • Transition Services
  • Post-Construction Clean-up

 Each of these departments has certified technicians and managers who have received ongoing IICRC training and have years of on the job experience.  We have “Pro’s” for every type of home of business challenge and we intend to continue to expand our services to stay current with the ever changing needs of our county.

Our services are no longer all emergency based.  Our duct cleaning and general cleaning services offer ways to maintain your structure so as to hopefully avoid the emergencies.  Our new Reconstruction Department will allow our remediation customers a seamless journey from remediation to rebuild with one call.  All services offered under one roof by one company.  

If you have a business or residential emergency or challenge – please call SERVPRO of Sussex County today at 302-856-9768 for free estimates and inspections. 

Fast, Professional and Reliable – SERVPRO of Sussex County

3/10/2022 (Permalink)

When you suffer a water or fire emergency at your business or home – time can be your worst enemy. Once the issue begins – it is essential to remedy the problem as quickly as possible. Unless you have witnessed a water intrusion or a broken pipe; you can’t imagine how fast and how much water can enter your home or business. Obviously, the same is applicable to any fire. When a fire starts – call the fire department immediately and hopefully their timely response will save your structure. The point is that SERVPRO or Sussex County is located in Georgetown, DE. - the geo center of our county. This means that we are only 15 to 20 miles away from our furthest challenge. An emergency response to your needs can be achieved much faster with a trusted local company such as SERVPRO and we have offered that timely response for almost 30 years.

Have you ever called a service company and when the technicians arrived they seemed less than knowledgeable about your concerns. Again; time is of the essence and if immediate remediation techniques are not applied quickly; this can lead to major secondary damage. Our team receives training from the IICRC on a regular basis and their certificates are maintained by a plan of continuing education to maintain their top performance. If you are trusting your home emergency to a group of untrained workers – you may be disappointed at best!

My son recently told me that the reason he respects me so much is because I am reliable. He said that no matter the situation – he can depend on me. The citizens of our county should have the same sense of security offered by SERVPRO. It is simple – when you call – WE SHOW UP! Reliability is offered through every step of our processes. Don’t leave your home emergency to chance – call the PRO’S at SERVPRO of Sussex County today at 302-856-9768.

Biohazards - What You Need to Know

2/25/2022 (Permalink)

Biohazards are any substance or object capable of harming the health of living organisms.  The job of a biohazard cleaner is to completely clean, sanitize and deodorize the site where a violent crime, suicide or traumatic accident has occurred.

Unless you live near factories that produce biohazards, one way you can encounter them are through crime scenes. You can also find these in crime scene cleaning like in suicide cleanup and crime scene cleanup. This is because human substances like blood are biohazards when found lying around the exposed environment.  Biohazards could become a threat to your health. That is why you should call for a professional crime scene clean up service if you have these in your place of residence or business.  Two recent shootings in our county are – unfortunately - examples of crime scenes with biohazards. More biohazard examples include the following:

  • Exposed human, animal, and insect wastes
  • Industrial accidents with body fluids
  • Decaying dead body of a living organism
  • Homicide or suicide incident places
  • Dangerous Disease Outbreak
  • Large scale disasters or warfare with numerous dead bodies
  • Sewage spills and leaks (might contain biological wastes)

 These are only general examples of the long list of biohazards.  When you encounter any of these incidents near you, contact a professional crime scene or suicide clean-up specialist.  You shouldn’t wait long before looking for experts to clean them because they can become more harmful as time passes.  The best biohazard cleaning specialists are right here in Sussex County at SERVPRO.

 SERVPRO of Sussex County assists the Delaware State Police as well as almost every local police and EMT unit in our area.  If you have any such issues or questions – please call the top biohazard professionals at 302-856-9768 today or visit: for more information.

10 Tips to Prepare for Storm Surge

2/14/2022 (Permalink)

According to NOAA; storm surge can be the leading cause of death and damage from severe storms which can affect our local area in Sussex County.  Below are 10 tips offered from NOAA to help prepare for a sudden storm surge.

  1. Storm surge is often the greatest threat to life and property from a hurricane. It poses a significant threat for drowning. A mere six inches of fast-moving flood water can knock over an adult. It takes only two feet of rushing water to carry away most vehicles—including pickups and SUVs.
  2. Storm surge can cause water levels to rise quickly and flood large areas—sometimes in just minutes, and you could be left with no time to take action if you haven’t already evacuated as instructed.
  3. Storm surge values do not correspond well to the hurricane wind categories (of the Saffir-Simpson Hurricane Wind Scale) that range from 1 to 5. These categories are based only on winds and do not account for storm surge.
  4. Tropical storms, category 1 or 2 hurricanes, major (category 3 to 5) hurricanes, and post-tropical cyclones can all cause life-threatening storm surge.
  5. Storm surge can also occur with non-tropical storms like Nor’easters and other winter storms.
  6. Many U.S. Gulf and East Coast areas are vulnerable to storm surge, including areas up to several miles inland from the coastline. Find out today, well before a hurricane ever approaches, if you live in a storm surge evacuation zone.
  7. Storm surge can occur before, during, or after the center of a storm passes through an area. Storm surge can sometimes cut off evacuation routes, so do not delay leaving if an evacuation is ordered for your area.
  8. During the peak of a storm surge event, it is unlikely that emergency responders will be able to reach you if you are in danger.
  9. Even if your community is not directly affected by storm surge, it could experience other hazards from the storm and face dangerous conditions such as impassable roads, water and sewage problems, and power outages. If power remains on, downed electrical wires can pose an electrocution risk.
  10. Weather conditions and the forecast can change. Local officials could issue evacuation or other instructions for many reasons. Always follow the instructions of local officials.

If you have any water or storm damage and require assistance – please call SERVPRO of Sussex County at 302-856-9768.

What is Considered Bio-Hazardous?

2/9/2022 (Permalink)

SERVPRO of Sussex County is well known as the leader in water, fire and mold remediation, restoration and reconstruction.  We are all familiar with the challenges presented when any of these events may occur and why it is so important to minimize the initial and prevent any secondary damage after the fact.  The following are six examples of Bio-Hazard problems that we tackle as well.

  • Human Blood and Blood Products – This includes items that have been affected by blood and other body fluids or tissues that contain blood that is visible.
  • Animal Waste – obviously feces, fluids or decaying carcasses or the nesting or bedding that animal thrive in and may contain pathogens.
  • Human Body Fluids – these include semen, pleural fluid (lungs), cerebral spinal fluid, vaginal secretions, amniotic fluids, pericardial fluid and peritoneal fluid.
  • Microbiological Waste – mostly found in medical or laboratory settings – specimens or cultures and viral pathogens
  • Pathological Waste – Unfixed human tissue (excludes skin), biopsy materials and anatomical parts from medical procedures
  • Sharps Waste – basically this conveys any material or product such as needles, glass, scalpels or IV tubing that has the needle still attached

All of these types of waste should always be handled by a professional; as they are dangerous and can lead to injury, sickness or even death.  SERVPRO of Sussex County is staffed with trained technicians with proper PPE (Personal Protective Equipment) to ensure the safe removal and clean-up required in each case or event.  It should also be stated that we also offer services to remediate areas affected by a deceased individual. 

If you require any assistance with any assistance with the removal of hazardous waste – please call 302-856-9768 or visit

SERVPRO of Sussex County Restaurant and Kitchen Cleaning Services

2/3/2022 (Permalink)

Attention Restaurant Owners!! When was the last time a service company made you feel this SPECIAL?  Thank you Rosenfeld’s for the opportunity to serve you!

 "We used SERVPRO to steam clean the kitchen equipment, floors, dish washing equipment, and deli area of our restaurant, which had been open for almost 5 years, without the thorough cleaning that we thought SERVPRO could provide. We were not disappointed! They told us that they thought they could complete the project over two nights. They showed up exactly when they said they would, and left each night when scheduled. Even though we were very satisfied with the work done, they insisted on coming back a third night, at no additional charge, because they wanted to do even a better job on the kitchen floor and on our grill area. All of the equipment looked brand new when they were done, and the floors looked like new also. Coincidentally enough, the Health Department came by with its twice-yearly inspection during the time that SERVPRO was cleaning our facility, and just knowing that SERVPRO was servicing our restaurant gave such comfort to the Health Department that we received our highest score ever. I would not hesitate to use SERVPRO again, and in fact we intend on using them every 6-8 weeks to keep the kitchen equipment and floor as clean as possible.  I highly recommend them to all restaurant owners and managers. It was even better than I hoped it would be."

Warren Rosenfeld


Rehoboth Beach, DE

If you want to feel this satisfied – call 302-856-9768 today and schedule your free inspection!