Recent Posts

A Cleaner Community is a Better Community.

2/3/2023 (Permalink)

SERVPRO Janitorial Service Example of Clean! A local public restroom shows how SERVPRO makes dirt "Like it never even happened."

When you travel to a new place and are drawn by the appeal of photos or ads; you experience firsthand either the satisfaction or the disappointment of the reality.  For example; you and your family have heard great things about a beach town in another state and make a visit.  The first encounter with the community may be at a local business or a local public service area – such as a town restroom.  If you travel; you understand fully that your first impression can be lasting.  A filthy, unmaintained public restroom in any town, let alone a tourist area is a real turn off and forces most to seek facilities elsewhere.  Elsewhere can be described as – away from the local businesses. 

On the other hand; you stop into a quaint Delaware beach town and decide to walk or bike and enjoy nature as well as the town itself and the facilities provided are well above standard. You feel welcome and safer. The photos offered demonstrate a higher level of clean than most of us have experienced in any public restroom.  Yet they were selected randomly from our daily cleaning log so as to demonstrate just how serious we are about our janitorial services. We also clean the town offices and take pride in helping our community make a great impression. 

Recently; a local newspaper gave us some free publicity for which we are very appreciative.  Although it may not have been offered from a complimentary perspective; it was nonetheless a positive story about SERVPRO of Sussex County.  You may remember the headline stating that our company was number one at number two (reference to our partnership with the town and our cleaning detail).  Yes, we agree. The great thing about some of the services that SERVPRO of Sussex County provides is that they are not glamorous but essential to the community.  Fulfilling that essential promise to our local friends and our visitors is our vocation

Curb Appeal - Reimagined!

2/2/2023 (Permalink)

Keeping your business clean and inviting can be the key to obtaining new customers as well as keeping old ones. Studies show that customers have more trust in a product or service offered from a well maintained and clean source than those who are less than tidy. The curb appeal of your business does matter and we can help you maintain the best image possible! With more than 1800 franchises nationally – SERVPRO is the nation’s leader in clean–up and restoration. We proudly serve the commercial and residential sectors with the best cleaning options for our community.

Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery and other items. Sometimes you need a deeper clean for your home or business than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That’s when you can call the certified professionals at SERVPRO. Our experienced professionals are trained in a variety of cleaning methods for carpets, drapery, blinds, upholstery, and hardwood floors. We also offer professional duct and vent cleaning services as well as bio-hazard clean – up. Our products are tested and safe for people and pets. We’re backed by more than 30 years of local experience in the cleaning and restoration industry. Call us today at 302-856-9768 or visit SERVPROsussexcounty.com for details.

SERVPRO – we can handle the dirt and make it “Like it never even happened!”

Are You READY?

2/2/2023 (Permalink)

Every business hopes for the best – but some fail to plan for the worst. The worst being a flood or a fire. Studies show that most business losses occur when no one or minimal staff are present. As a business owner or manager; if there were a way for you to be prepared for such unexpected catastrophes – you would probably find that effort to be both a solution to potential problems and a money saver.

SERVPRO offers a plan known as the Emergency Readiness Profile or ERP. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

The SERVPRO ERP offers:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

To learn more about the SERVPRO ERP Program – please use this link: https://ready.SERVPRO.com/home/gettingstarted

Or call 302-856-9768 and SERVPRO of Sussex County can offer the service to you directly.

Post Flood Safety!

1/13/2023 (Permalink)

Once the waters recede and the immediate danger has passed; one should still use caution before entering a flooded home or structure. Hidden dangers may pose threats as serious as the initial flood itself.

FEMA (Federal Emergency Management Agency) offers much guidance on this issue and you may read more at:https://www.fema.gov/media-library-data/20130726-1756-25045-8598/protecting_home_book_508compliant.pdf. Never assume a flooded building is safe and always be aware of the following hazards before re-entry:

  • Electrical hazards– Never enter a flooded building if the power is on. Make sure the power is turned off at the main breaker box and leave it turned off until a licensed electrician or building inspector has inspected and deemed it as safe.
  • Structural Damage– If the framing or the foundation are damaged – do not enter. Look carefully and if you detect any instability leave immediately. A collapse could cause serious injury or even death. Again, have a licensed professional inspect for safety.
  • Hazardous Materials– These include pesticides, fuel oil, gasoline or other chemicals which may have been spread during the flood. Typically, if the structure was built prior to 1978 there may also be a risk of asbestos and or lead based paint. Any building material other than solid wood, glass or metal may pose a risk of asbestos.
  • Injuries- One of leading leading causes of injury is slips and falls due to slick surfaces. A damaged building may also present the risk of falling objects.
  • Biological Hazards- These include bacteria, viruses, mold and mildew. Bacteria and Viruses present in dirty water pose a health risk if ingested or from exposure. Even a small cut can become infected from bacteria or hidden parasites. Mold and mildew may grow indoors and can cause health risks if not safely cleaned and remediated.

Remember, floods can occur due to natural causes or from man-made issues such as broken pipes. If you have any concerns about water damage; please contact us at SERVPRO of Sussex County at 302-856-9768 and we will be happy to inspect and offer remediation services.

Maintaining Your Fire Extinguisher

1/13/2023 (Permalink)

Hopefully, you have a properly inspected and maintained fire extinguisher in your home in the event of a house fire. The National Fire Protection Agency requires extinguishers be inspected when they are initially installed and once a month after that. You should inspect extinguishers more frequently if they are installed in locations where they are more prone to rust, impact or tampering.

  There are three critical check points to cover when inspecting your fire extinguisher:

  1. Confirm the extinguisher is visible, unobstructed, and in its designated location.
  2. Verify the locking pin is intact and the tamper seal is unbroken. ...
  3. Confirm the pressure gauge or indicator is in the operable range or position, and lift the extinguisher to ensure it is still full.

If you are a business owner the regulations also state: The regulations state that a minimum of two Class A fire extinguishers on every floor of a building are needed, unless the premises are very small, in which case one may be acceptable. ... If there is a sprinkler or automatic suppression system in place, fewer fire extinguishers may be required.  

What is the difference between Class A and B fire extinguishers?

Class A: freely burning, combustible solid materials such as wood or paper. Class B: flammable liquid or gas. Class C: energized electrical fire (energized electrical source serves as the ignitor of a class A or B fire – if electrical source is removed, it is no longer a class C fire. 

Fires can be classified in five different ways depending on the agent that fuels them: Class A, Class B, Class C, Class D, and Class K. Each type of fire involves different flammable materials and requires a special approach. In fact, trying to fight a blaze with the wrong method might make the situation worse.

  In the unfortunate event of a house or business fire; SERVPRO of Sussex County stands ready to assist with the best remediation and restoration service attainable.  Please call us at 302-856-9768.

Fire Casualties, Per Capita rates and Relative Risk

1/3/2023 (Permalink)

When determining fire risk, geographic, demographic and socioeconomic factors all come into play. People in the Midwest and South, males, and adults ages 55 or older were all at a higher risk of dying in a fire than the general population. Also, although their risk of fire death and injury was less than the general population, the very young (ages 4 and younger) were at a higher risk of fire death and injury when compared to older children.

Additionally, African Americans and American Indians/Alaska Natives also had a higher risk of death from fire than the population as a whole. These groups remained at a higher risk despite considerable long-term reductions in fires and fire casualties. Fire casualties across population groups can be assessed in several ways. The simplest method is to look at the distribution of the numbers of deaths or injuries across the factor of interest. For example, in the case of race in 2019, the number of fire deaths was greatest for white Americans and least for American Indians/Alaska Natives. In the case of age, percentages of fire deaths were greatest for those ages 55 to 74 accounting for 42% of fire deaths, while only 25% of fire injuries occurred among adults in this same age group (Figure 1). Although these findings are informative, they do not account for differences in the basic population groups under comparison. In the case of age, as an age group matures, its number of individuals decreases as a result of deaths. In the case of race for populations living in the U.S., there are far fewer American Indians/Alaska Natives, for example, than white Americans. As a consequence, it is possible for an age group or race to have greater (or fewer) injuries or deaths because the total number of individuals who can be injured is larger (or smaller) than that of other groups. If you have suffered any fire damage to your home or business; please call SERVPRO of Sussex County at 302-856-9768.

Fire Safety in Your Home

12/9/2022 (Permalink)

Keeping your home safe from fires is a universal concern. When you consider that over 3,800 people died in house fires in 2021 alone – the concern is well founded. Fire safety guides stress following the Three P’s Principle. Prevent, plan and practice are the three principles and when applied can reduce the chance of a house fire. Simple fire prevention measures such as safe cooking practices, fireplace and chimney care; as well as keeping an eye on candles and proper use of extension cords. Proper smoke detectors are a must and should be placed throughout the home to offer prompt notice of smoke or fire. Planning efforts include keeping certified fire extinguishers in the home and maintaining them regularly. Also make an escape plan and PRACTICE it with your family members so as to ensure that if a fire does occur; all family members will know exactly how to get out and where to go when safe. Draw a floor plan of your home; mark two fire escape routes for each room. Pick a safe outside place to meet after escaping from a fire. Practice a low-crawl escape from your bedroom. Try it with your eyes closed to see how well you could do in thick smoke. This should also apply to pet safety as well – get your pet out along with your family. Remember; material things can be replaced – lives cannot.

As a recap - there are also 10 Fire Safety tips listed by officials and they are as follows:

10 Tips for Fire Safety

  • Install Smoke Alarms.
  • Plan Your Escape From Fire.
  • Keep an Eye on Smokers.
  • Cook Carefully.
  • Give Space Heaters Space.
  • Matches and Lighters are Tools Not Toys.
  • Stop, Drop, and Roll.
  • Use Electricity Safely.

Many fires occur during the holidays due to Christmas lights, candles and extension cords. Application of these safety standards will keep your home and your family safe. If you suffer any fire damage – please call SERVPRO of Sussex County for the most professional fire clean-up services at 302-856-9768.

Packaged Terminal Air Conditioner Cleaning

12/9/2022 (Permalink)

  Packaged terminal air conditioners or PTAC’s are found in most hotels and many condominiums and apartments.  Some PTAC’s are portable and are very convenient and affordable. SERVPRO of Sussex County is happy to now include the cleaning service that applies to these types of air handling units. We detach the PTAC unit from the main housing box, clean all inner components including evaporative coils, blower wheel, condenser pump and all condenser lines, main shell of the PTAC unit (inside and outside) and all electrical wires. The main housing box gets vacuumed of loose debris then hand cleaned with a cleaner and disinfectant. Once the PTAC unit has had about 30 minutes to dry, we reinstall the unit into the main housing box, plug the wiring harness back together, and run unit for about 5 minutes to ensure functionality. Clean air quality depends on such regular servicing of these units and should be applied on a regular basis.  

  SERVPRO of Sussex County has several well trained technicians who have been cleaning these units for several years and possess the skill and know how to keep your PTAC’s CLEAN.  As more and more residences apply this air handling technique; SERVPRO will be there to help service them. Our Duct/Vent/PTAC Cleaning Division receives many testimonials on their professionalism and quality of work!  Check out Google Reviews and look for John and Brandon – they are the best!  Call SERVPRO of Sussex County today for an inspection and a quote for this essential service.  Reach us at 302-856-9768! Breathe Fresh Air!

Safe Season's Greetings!

12/8/2022 (Permalink)

SERVPRO of Sussex County would like to take this opportunity to wish all of our friends and customers a safe and happy holiday season! While all of our minds are full of all the typical holiday challenges; we would encourage everyone to focus on SAFETY during the Holidays Statistics show that most house fires occur during the holidays, Candles, lights, kitchen mishaps, fireplaces and extension cords all need to be handled and maintained regularly and used properly to avoid major damage. Make sure that all lights and extension cords are certified as safe and never put lit candles on your Christmas tree. If you are like my family; you enjoy your fireplace during the holidays. Please make sure your fireplace and chimney are cleaned regularly and be aware of strong winds that may carry embers and create more danger. The Holidays also bring colder weather to most of us and frozen pipes can be a major and expensive problem. Keep track of the local temperatures and take proper safety measures to ensure that you pipes stay warm. Again, we wish that everyone enjoys the holiday season without problems or challenges of these types - but prevention is the key to safety. In you suffer from any of these issues please reach out to SERVPRO of Sussex County as we stand ready to assist during the holidays and at all times! Please don't hesitate to call us at 302-856-9768 for fast and professional assistance. Safety First and Season’s Greetings!!!

Safety Concerns After a Water Loss

12/7/2022 (Permalink)

Once the waters recede and the immediate danger has passed; one should still use caution before entering a flooded home or structure. Hidden dangers may pose threats as serious as the initial flood itself.

FEMA (Federal Emergency Management Agency) offers much guidance on this issue and you may read more at:https://www.fema.gov/media-library-data/20130726-1756-25045-8598/protecting_home_book_508compliant.pdf. Never assume a flooded building is safe and always be aware of the following hazards before re-entry:

  • Electrical hazards– Never enter a flooded building if the power is on. Make sure the power is turned off at the main breaker box and leave it turned off until a licensed electrician or building inspector has inspected and deemed it as safe.
  • Structural Damage– If the framing or the foundation are damaged – do not enter. Look carefully and if you detect any instability leave immediately. A collapse could cause serious injury or even death. Again, have a licensed professional inspect for safety.
  • Hazardous Materials– These include pesticides, fuel oil, gasoline or other chemicals which may have been spread during the flood. Typically, if the structure was built prior to 1978 there may also be a risk of asbestos and or lead based paint. Any building material other than solid wood, glass or metal may pose a risk of asbestos.
  • Injuries- One of leading leading causes of injury is slips and falls due to slick surfaces. A damaged building may also present the risk of falling objects.
  • Biological Hazards- These include bacteria, viruses, mold and mildew. Bacteria and Viruses present in dirty water pose a health risk if ingested or from exposure. Even a small cut can become infected from bacteria or hidden parasites. Mold and mildew may grow indoors and can cause health risks if not safely cleaned and remediated.

Remember, floods can occur due to natural causes or from man-made issues such as broken pipes. If you have any concerns about water damage; please contact us at SERVPRO of Sussex County at 302-856-9768 and we will be happy to inspect and offer remediation services.