Recent Commercial Posts

Seasonal Property and Business Cleaning Services

11/4/2021 (Permalink)

Sussex County has been known over the past years as a vacation or seasonal destination. In fact; Rehoboth Beach is known as the summer vacation capital of our nation. If you own a local business; you know the business ebb and flow of both the season and its shoulder weekends. Recently, increased development and population have made our county a year round destination. This will require that local business pay attention to the cleanliness of their properties year round.

Whether you are a business owner or you offer an AirBnb or a rental property; the need for curb appeal and cleanliness will enhance your profits as well as your prospects. If your approach to your business is seasonal; SERVPRO of Sussex County offers weekly and monthly cleaning and janitorial services to spruce up your property before and after the summer rush. Our cleaning division currently keeps some of our areas most notable and pristine places in beautiful conditions on an ongoing basis. We can also offer services in the spring and fall to get your place ready for the season or to help you recover from the additional traffic patronizing your business or property. SERVPRO of Sussex County offers a higher standard of clean and our staff are IICRC accredited and trained to tackle any me ss. Unlike most local cleaning companies; we do not offer “light” or “quick” cleanings – which typically lead to customer complaints and excessive management demand. When you see SERVPRO green - you know it's clean!

It does not matter if you own an ice cream shop, candy store or a 6 bedroom rental property; SERVPRO of Sussex County will help you keep it “truly” clean and a clean business or property is much more inviting to the public. Call us today at 302-856-9768 for an inspection and quote.

ERP’s and the Business Confidence Provided!

11/1/2021 (Permalink)

Every business hopes for the best – but some fail to plan for the worst. The worst being a flood or a fire. As a business owner or manager; if there were a way for you to be prepared for such unexpected catastrophes – you would probably find that effort to be both a solution to potential problems and a money saver.

SERVPRO offers a plan known as the Emergency Readiness Profile or ERP. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

The SERVPRO ERP offers:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

To learn more about the SERVPRO ERP Program – please use this link: https://ready.SERVPRO.com/home/gettingstarted

Or call 302-856-9768 and SERVPRO of Sussex County can offer the service to you directly.

SERVPRO of Sussex County Thanks Local Commerce

4/6/2021 (Permalink)

It gives me great pleasure to share our recent success and growth with our local business community.  SERVPRO of Sussex County experienced dramatic prosperity in 2020 and it continues into 2021.  This has occurred during the most challenging times in our history.  There were many local businesses who made a healthy decision and used our CSC services.  This measure seemed to keep their staff and patrons safe from the COVID virus.  Some are still using the service.  However; the success was seen in every department – not just sanitation and cleaning.  We realize that our role with the business community is very important.  We service every type of business from convenience stores to hospitals.  Sussex County businesses know that we always stand ready to assist.  The concentrated efforts toward all local businesses and our support for the local chambers of commerce allow us to build strong relationships in the community.

Our recent growth would not be possible if it were not for the loyalty and trust of the business community of Sussex County.  So we say THANK YOU! THANK YOU for your business and your trust!  I believe that “trust” is the driving force behind the prosperity.  Every job that we fulfill is a way for us to build trust.  When you consider how every business struggled and is still struggling to find their footing; trust is everything.  SERVPRO has built a stellar national reputation through trust.  We are the company that hopefully most people will call during their worst times.  We will work to return you and your business to the best of times!

Hopefully, the world will soon return to normalcy.  Until it does we will support you. So again, to local businesses we say thanks for sticking with us and know that we will be there for you when you need us!  

5 Issues That Cause 95% of Your Janitorial Services Problems

2/4/2021 (Permalink)

Why is it so important to recognize where our commercial cleaning services go off the rails? Because if we can pinpoint where the major issues pop up, we can work with current cleaning companies to get them back on track or use the 5 issues to screen prospective janitorial companies. So what five things matter so much that in their absence they can predict smooth sailing with a commercial cleaning company?

  • Inadequate Training - One of the best ways to sidestep service issues from your commercial cleaning company is to assure that they understand the importance of training their people. To provide you and your facility with consistent, effective, individualized service, your building services contractor must have a formalized training program for a systematized cleaning process. Very good service requires very good employees, and employees need effective training to be very good. Your janitorial services company must provide their teams with comprehensive training designed to help cleaners consistently deliver good service.
  • High Janitorial Turnover - Where does high turnover come from? It can stem from a myriad of issues like: inadequate training, minimal  pre-employment screening for fit legal workers, illegal hiring/sub-contracting, inadequate or ineffective management and a lack of competitive wages and benefits.
  • Absence of Effective Quality Assurance Programs - Effective, responsive service never happens by accident, it happened by design. Quality assurance systems assure reliability through accountability. The most effective practice for quality control in the janitorial industry is janitorial inspections.
  • Lack of Communication - Poor communication can be the number one factor in subpar cleaning, a strained relationship between you and your cleaning company and overall dissatisfaction. If a commercial cleaning company doesn’t effectively communicate with you the customer or their own people, they simply cannot deliver the level of service that makes them worth keeping. Or perhaps your janitorial services company lays low assuming that ‘no news is good news.’ Still the most effective janitorial services will never shrink from getting your regular feedback, both positive and negative.
  • Lack of Organization - Most cleaning companies want to deliver effective service but without a great deal of time and resources put into planning and systems, these good intentions are little more than a pipe dream. Effective janitorial service requires accountability and accountability is assured through systems that keep everyone on track.

SERVPRO of Sussex County has a new General Cleaning division and we are working to keep many businesses and municipalities clean. If you are not happy with your current janitorial service – call us today at 302-856-9768 and we will be happy to offer the best cleaning services available.

We Mean CLEAN!

2/3/2021 (Permalink)

SERVPRO of Sussex County realizes that your business needs to make and keep a proper impression and image with your customers.  We have helped local business owners from Milford to Fenwick Island keep their hotels, restaurants, shops and countless other retail or service outlets sparkling clean and smelling fresh.  Our commercial cleaning team has the tools and experience to tackle any sized cleaning job.  Unlike many of our competitors who simply mask or temporarily take care of the dirt - we actually apply a deep lasting clean that will make your proud and your customers happy.

  SERVPRO of Sussex County offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our commercial cleaning services include air ducts and HVAC, biohazard and sewage, trauma and crime scene cleanup, carpet and upholstery, drapes and blinds, ceilings, walls and hard floors, odor removal and deodorization, as well as acts of vandalism.

  We also offer the nation’s leading COVID sanitation services with our Certified: SERVPRO Cleaned Service. Since the pandemic began; we have fulfilled this service with literally hundreds of customers.  We have an entire cleaning division who are ready to meet whatever challenge is offered. Our technicians are fearless in their approach and no matter how big the problem or mess – we have the tools and the people to make it right!

  Please call us today at 302-856-9768 and we will be happy to offer a free inspection and estimate for your commercial cleaning needs.  Let us help you make the mess “Like it never even happened.”  

Don’t Mask the Dirt – Clean it!

2/3/2021 (Permalink)

Keeping your business consistently clean is important at any time.  In fact; studies show that consumers may stop shopping at a business that does not maintain cleanliness.  This fact is obviously a concern for our local businesses.  SERVPRO of Sussex County is keenly aware of the impression that can be lost with a dirty business or workplace.  This mindset is what inspired the creation of our new cleaning division in 2019.  As we traveled through our community; we noticed that other cleaning services just weren’t getting the job done.  We saw carpets that were supposed to have just been cleaned and instead the embarrassing stains returned a week later due to a service that simply masks the dirt and odor.  The same scenario applies to floors, windows, walls and entry ways.  Commercial outlets were looking for a better option. 

  SERVPRO of Sussex County offers a standard of clean that surpasses the competition.  The best example I can offer of this is found in the numerous carpet cleanings that we have applied in the last year and a half.  In almost every case the owners could not believe their eyes at the results.  The best part was that our service offered a lasting clean – not a mask.  Most displayed disbelief when we would visit well after the service was offered and they all remarked that they typically would have had the competition clean multiple times but they did not have to because their carpets were still clean.  I can personally offer my own testimonial as our team cleaned the carpets in my home over a year ago and they are still clean!  Trust me – there is a difference!

  If you are tired of dirt and the substandard cleaning services offered by our competition – call SERVPRO of Sussex County today at 302-856-9768 or visit https://www.SERVPROsussexcounty.com to learn more.    

Cleaning and Disinfecting Your Business if Someone is Sick

11/5/2020 (Permalink)

Cleaning and Disinfecting Your Business if Someone is Sick

As you can imagine; the ongoing pandemic is causing a great deal of stress in our business community.   Since the common goal is to open safely and remain sanitized; most businesses do not have the staff, products or experience to combat this invisible foe.  What we offer below is a description of what the EPA and CDC recommend is what we offer when you call SERVPRO of Sussex County and request the CSC Service.

  • Close off areas used by the person who is sick.
  • Open outside doors and windows to increase air circulation in the area.
  • Wait 24 hours before you clean or disinfect. If 24 hours is not feasible, wait as long as possible.
  • Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, remote controls, and ATM machines.
  • Vacuum the space if needed. Use a vacuum equipped with high-efficiency particulate air (HEPA) filter, if available.
    • Do not vacuum a room or space that has people in it. Wait until the room or space is empty to vacuum, such as at night, for common spaces, or during the day for private rooms.
    • Wear disposable gloves to clean and disinfect. For soft (porous) surfaces such as carpeted floors or rugs, clean the surface with detergents or cleaners appropriate for use on these surfaces, according to the textile’s label. After cleaning, disinfect with an appropriate EPA-registered disinfectant on List N: Disinfectants for use against SARS-CoV-2external icon.
    • Temporarily turn off in-room, window-mounted, or on-wall recirculation HVAC to avoid contamination of the HVAC units.
    • Do NOT deactivate central HVAC systems. These systems tend to provide better filtration capabilities and introduce outdoor air into the areas that they serve.
    • Consider temporarily turning off room fans and the central HVAC system that services the room or space, so that particles that escape from vacuuming will not circulate throughout the facility.
  • Once area has been appropriately disinfected, it can be opened for use.
    • Workers without close contact with the person who is sick can return to work immediately after disinfection.
  • If more than 7 days since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.

SAFETY - Business Priority Number One

11/4/2020 (Permalink)

Safety – Business Priority Number One

There is no doubt; 2020 has been a very challenging year for almost everyone.  Whether you, a family member or friend has contracted COVID-19 or not; our society will surely never be the same.  This is especially the case for businesses.  As retailers, restaurants and bars still struggle to re-open – they all share the same primary concern – SAFETY.  Safety for their staff as well as their patrons.

Locally, SERVPRO of Sussex County has responded to hundreds of calls from local businesses who are trying to deal with the virus and stay open for business.  Our CSC – Certified: SERVPRO Cleaned Service has been extremely successful and we are seeing a great deal of satisfaction with those who have used this service.  We applaud those businesses who are following proper protocol and applying the rules set forth by our state.  Our CSC service has offered reassurance to those business owners who have had an employee or patron test positive; and has given them a plan to re-open quickly and with confidence.

Unlike our usual common adversaries such as water, fire and mold – this infectious, invisible threat can occur anywhere and cost businesses a great deal or revenue in down time and applying an ongoing defense against this enemy.  If your neighbor has a water or mold problem – that situation is typically contained to one area or location.  With COVID-19 – this is not the case – your neighbor, friends and family can be affected.

Typically, a strong defense is the best approach to a fluid situation such as the pandemic has created.  If you are a business owner and are concerned about public safety – call SERVPRO of Sussex County at 302-856-9768 or visit us at https://www.SERVPROsussexcounty.com/.

SERVPRO of Sussex County - Helping to Protect Business and Workers

4/9/2020 (Permalink)

SERVPRO of Sussex County - Helping to Protect Business and Workers

   Since late February of this year, the lives of many workers and businesses changed dramatically.  COVID-19 shut down at least a third of the nation’s businesses and more than 7 million people have currently filed for unemployment.  The pandemic will have lasting effects on our economy long after it has passed.  The widespread fear of the disease has created distance between us all.  With every move we make, there is an underlying fear that we will contract the disease and put ourselves and our families at risk.

  SERVPRO of Sussex County has been deemed an essential business and we take this role very seriously.  We are currently applying pre-emptive cleaning services and are responding to calls for disinfecting possible areas of exposure.  There have also been an abundance of inquiries as to what we can do after the pandemic eases. 

  Our goal is to re-create the safe work environment that was present prior to this crisis.  We have the staff, training and products to sanitize your business so as to reassure your employees of their safety.  SERVPROXIDE is one such product which has demonstrated itself to be an effective anti-viral agent and is used against other infectious diseases.  SERVPRO of Sussex County also has the proper protective equipment to ensure against secondary contamination and help to contain the virus.

  We encourage everyone to continue to follow all of the local, state and federal guidelines as they are working and as of today’s date we are beginning to see some improvement in the number of new cases.

  Once it is safe for your employees to return to work; we will be happy to offer an estimate to sanitize your workplace and make your employees confident.  If you are a local business owner and you have any questions about the current crisis and how SERVPRO can help – please contact us today at 302-856-9768.    

What’s In Your Ducts

2/24/2020 (Permalink)

A glimpse inside a duct line that has not been cleaned in over a year A glimpse inside a duct line that has not been cleaned in over a year.

At SERVPRO of Sussex county, we’re experienced with the dusty side of HVAC maintenance. If you run a commercial space such as a hotel, your air system sees heavy use throughout the year. You might be surprised to discover just how much dust can accumulate in an air system. These particles often contain allergens that will be passed on to the spaces your patrons occupy. Besides health issues, dusty registers can affect the impression customers have of your business and influence their future buying decisions. Luckily, we have a division of technicians trained in HVAC cleaning practices. SERVPRO of Sussex County services some of the most well-known hotels in Rehoboth. We also provide duct and carpet cleaning services for many apartment complexes. This experience makes us the leaders of commercial maintenance services in the region.

If you’re curious about indoor air quality, we can provide a quick inspection using cutting edge tools to see what is inside your air system. Cameras allow us to investigate the amount of dust, debris, and any potential sources of odor that may be contained within HVAC lines. We will work with you to find the right price for your needs.

Don’t hesitate to give SERVPRO a call 302-856-9768

Fun, Food, and Fungi

2/24/2020 (Permalink)

The restaurant business is tough enough under normal circumstances. Every customer must be satisfied in this digital age….or else they will start YELPING or worse! The challenges of labor, perishables and meeting standards of service can be overwhelming. We truly admire those who succeed in this arena. Like most of us; however, restaurants are not free from the everyday emergencies and disasters that are occur in daily life. Broken pipes, rain water intrusion and even fires can incapacitate a thriving eatery.

Recently, a popular local pizzeria called us with concerns about microbial growth which their HVAC service provider discovered in an area by the kitchen.Fungus and other microbes are can pose hazards to human health. Naturally concerned about the health of her patrons and staff, The owner wanted us to remediate the situation as soon as possible. She also wanted us to do the work without disruption or distress to her diners. Situations like these that test the flexibility of our efforts since she wanted us to take care of the issue during non-working hours. She also requested that our technicians stay out of sight if the work should spill over into lunch hour. We are professionals, and understood her reservations. We moved forward with a thorough and stealthy approach, containing and correcting the situation within only a couple of days. She was extremely pleased and bought our crew a pizza as a gesture of her appreciation and kindness. She exhaled a big sigh of relief upon completion of this job.

Our professional team here at SERVPRO of Sussex County genuinely makes a sincere effort to consider the concerns of the property or business owner. The crew worked quickly enough to satisfy the patron and stayed under the radar so as not to cause further worry to her and her customers. This was truly a scenario of……."Like it never even happened."

How can SERVPRO of Sussex County help your business?

2/11/2020 (Permalink)

There is never a convenient time to find your business at the mercy of fire or water damage.  The aftermath can be challenging, and in severe cases will be very expensive and time consuming.  Every hour spent cleaning or remediating can result in lost revenue and productivity. Knowing where to start the recovery process is often overwhelming and confusing. In extreme situations such as this, you need help.  The SERVPRO of Sussex County team has more than 25 years of experience aiding local business owners when the stakes are high.

Disasters can grow in scope very quickly.  Water loss can, and often will, lead to contamination and damaged electronics.  Fire can destroy structures and it can take days to sort through what’s left.  There’s no telling how long it may take to get back on your feet.  Fortunately, we are a 24-7 emergency service with professionals on-call to remediate any damage, regardless of the scale or cause.  We have a wide range of knowledge and services to offer for all types of commercial properties:

Since our company was founded, we have made it a constant priority to mitigate the effects of the unexpected by providing amazing service.  As members of the Sussex County community, we are heavily invested in the welfare of our fellow business owners, friends and neighbors.  Restoring your livelihood to its preloss condition is what we do.  If you find yourself in need of help, please call SERVPRO of Sussex County 302-856-9768.

Soggy Holidays

2/3/2020 (Permalink)

Pretend you are a business owner. One week before Christmas the department store that you own is bustling with a crowd of shoppers.  Instead of the white snowy holiday that everyone dreams about; a torrential downpour begins.  Suddenly, streams of water begin to flow through the ceiling tiles. A flood soon envelops half of the store.  The stores’ roof may have withstood the last rain storm – but not this one. 

  The employees are overwhelmed by the speed and saturation of the water.  Numerous buckets and receptacles are placed to try to capture as much water as possible but soon they realize an immediate emergency response is needed.  A call to their insurance agent starts the clock for a SERVPRO response that has a full crew dispatched to their location very quickly.

  Safety is always our first priority when we respond to a scene where the public may be present.  First, we isolate the affected areas and restrict access so as to ensure no slips or falls.  We will also check for any electrical hazards and work to eliminate any threat.  Once the area is safely secured – extraction and drying can begin; as well as steps toward full remediation.

  Ceiling, carpets and flooring as well as merchandise are all effected. Immediately following the drying process, the SERVPRO team begins the demolition steps to remove damaged materials.  Our crew stayed on the scene daily for over two weeks until their efforts were complete.  The store was able to remain open during their work and holiday sales were saved with very little disruption to the shoppers.  

  A water leak or leaks can create a great deal of damage in a short period of time and without the skill of our professional team; the store may have faced closure and lost more revenue.  SERVPRO of Sussex County specializes in these types of emergencies and we have over 25 years of experience in solving these problems.  A visit to the store earlier this week, showed little evidence that such an event ever occurred and immediately the phrase came to mind….Like it never even happened!

Home Expo - Our Local Connections

11/4/2019 (Permalink)

SERVPRO of Sussex County is one of the premier restoration companies in the region. When you contact our team to assist you with an emergency, you are placing your property in good hands. We have spent over twenty years building close relationships with many businesses within the community. No matter what you need, we can get the right people for the job.

Restoring a home or business is a multi-step process. SERVPRO specializes in mitigation, remediation, specialty cleaning, and drying water damaged materials. While reconstruction is not something we often perform, our years of experience has created lasting relationships with reliable professionals. We can offer you referrals to the best contractors in the area, saving you time and confusion. There is a good chance we may know your insurance agent too! The process of filing a claim and making sure your adjuster has all the relevant information can be intimidating. Thankfully, we have a great track record of providing our customers with a stress free claims process. Our team has plenty of experience assisting our customers in the claims process, and will directly communicate with your insurance company to provide all necessary documents related to our services. Because of the sensitive and stressful circumstances we are called to repair, the comfort of our customers is always a priority.

Keep an eye out for us on the road and around your community. We serve Lewes, Rehoboth, Millsboro, Seaford, Georgetown, Milford, and many other locations in and around Sussex County. We are always happy to answer questions and assist our customers in any way we can. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Sussex County

Pepperoni and Extra Cheese.....No Mold...Please!

4/8/2019 (Permalink)

Pepperoni and Extra Cheese……Hold the MOLD….Please!

  The restaurant business is tough enough under normal circumstances.  Every customer must be satisfied in this digital age….or else they will start YELPING or worse!  The challenges of labor, perishables and meeting standards of service can be overwhelming.  I truly admire those who succeed in this arena.  Like most of us; however, restaurants are not spared the everyday emergencies and disasters that are common in daily life.  Broken pipes, rain water intrusion and even fires can incapacitate a thriving eatery.

  Recently, a popular local pizzeria called us with concerns about growth which their HVAC service provider discovered in an area by the kitchen.  The proprietor was naturally concerned about the health of her patrons and staff and wanted us to remediate the situation as soon as possible.  She also wanted us to do the work without disruption or distress to her dining public.  It is situations like these that test the flexibility of our efforts since she wanted us to take care of the issue during non-working hours.  She also requested that our technicians stay out of sight if the work should spill over into lunch hour.  We understood her reservations and obliged with a thorough and rather stealthy approach and we had the situation contained and corrected within only a couple of days.  She was extremely pleased and bought our crew a pizza as a gesture of her appreciation and kindness.  She exhaled a big sigh of relief upon completion of this job. 

  Our professional team here at SERVPRO of Sussex County genuinely makes a sincere effort to consider the concerns of the property or business owner.  The crew worked quickly enough to satisfy the patron and stayed under the radar so as not to cause further worry to her and her customers.  This was truly a scenario of……."Like it never even happened."

Respect and Inspect Your Ducts!

4/1/2019 (Permalink)

Respect and Inspect Your Ducts!

In your home or business, ductwork is a major part of your HVAC system. Ductwork delivers conditioned air to your rooms and returns the air back to the unit to be reconditioned. After years of use, cracks or openings may appear in or on the ducts. Sealed ducts are vital for comfort for several reasons:

  • Prevent dirt and dust from entering the rooms
  • Maintain a constant conditioned air temperature
  • Keep moisture from entering the ducts, raising humidity levels
  • Discourage growth (mold or mildew) from growing inside the ducts
  • Prevent unwanted pests from entering the ducts, causing unpleasant odors
  • Reduce heating or cooling costs from wasted energy

A duct inspection is important for quality indoor air, lowering energy costs and locating possible problems before they become costly ones. Consider performing a duct inspection with SERVPRO of Sussex County in the spring and fall when you change over from heating to cooling your home.

As a home or business owner, you can perform a visual ductwork inspection, looking for these common signs of damaged ducts:

  • Lack of cooling or heating: Check for worn or torn insulation in unconditioned areas, such as attics, crawl spaces or basements.
  • Rattling noise: Possible loose joints in the ducts.
  • Air volume low: Possible presence of cracks or holes.
  • Sagging ducts: Hangers holding up the ducts may be loose.
  • Foul smell coming from ducts: Possible moisture, mold or mildew presence.

Although you can do small repairs like replacing insulation it is best to contact SERVPRO of Sussex County to perform an extensive ductwork inspection and evaluate the condition of your ductwork. We will determine if your ducts are damaged or if replacement is necessary. SERVPRO of Sussex County has the most advanced equipment to inspect and clean ducts.  Call us today!

Is Your Health Care Facility Healthy?

3/11/2019 (Permalink)

Is Your Health Care Facility Healthy?

  Sussex County has hundreds of professional health care facilities as well as doctor’s offices.  We are fortunate to also have Beebe, Nanticoke and Bayhealth Hospitals in our area.  Healthcare is not only a major industry in Sussex County but also in our entire state.  It is an industry that generates thousands of jobs and billions of dollars in revenue.  SERVPRO of Sussex County has served many of these practices over the years and we are proud to play a part in keeping the health care industry clean and healthy.

  Some of the issues we have addressed over the years include: water damage, growth and mold remediation, bio contaminants cleanup, duct work inspections and duct/vent cleaning as well as full scale cleaning services which cover carpets, floors and upholstery.  The goal of every practice is to maintain a location that not only has a healthy appearance; but exudes cleanliness and a sanitary environment.  One of the first things that most people notice about any office is the smell.  SERVPRO of Sussex County can locate the smelly source and return the office to a non-offensive state.  Whether it is a dead rodent in your wall or mildew smell from a water or moisture issue – we have the skill, products and tools to correct the problem.  Even a minor water issue can create a lasting stench and we tackle the smell at its source – we don’t just cover it up.  

  Almost every health care office has experienced issues of biological “spills”.  Whether it is urine or blood; we can clean and sanitize so no contaminants will worry the future patrons.  We take these types of jobs very seriously and want to make the goal to each situation “Like it never even happened.” Call us today at 302-856-9768 or visit www.SERVPROsussexcounty.com.

How Can SERVPRO of Sussex County Assist Your Business?

2/11/2019 (Permalink)

How can SERVPRO of Sussex County assist your business?

There is never a convenient time to find your business at the mercy of fire or water damage.  The destruction can be challenging at the least, and in severe cases may be very expensive and time consuming.  Every hour spent cleaning or remediating can result in lost revenue and productivity; compounding your loss.  Knowing where to start the recovery process can be overwhelming and confusing. In extreme situations, you need help.  The SERVPRO of Sussex County team has more than 25 years of experience aiding local business owners when the stakes are high.

Disasters can grow in scope very quickly.  Water loss can lead to contamination and damaged electronics.  Fire can destroy structures and it can take days to sort through what’s left.  There’s no telling how long it may take to get back on your feet.  Fortunately, we are a 24-7 emergency service with professionals on-call to remediate any damage, regardless of the scale or cause.  We have a wide range of knowledge and services to offer for all types of commercial properties:

Since our company was founded, we have made it a constant priority to mitigate the effects of the unexpected by providing amazing service.  As members of the Sussex County community, we are heavily invested in the welfare of our fellow business owners, friends and neighbors.  Restoring your livelihood to its preloss condition is what we do.  If you find yourself in need of help, please call SERVPRO of Sussex County 302-856-9768.

Falling Prices and Water in Milford

2/4/2019 (Permalink)

Water damaged ceiling at a Milford Dept. Store.

Falling Prices and Water in Milford

  Imagine that you own a department store that is bustling with a crowd of shoppers; one week before Christmas.  Instead of the white snowy holiday that everyone dreams about; a torrential downpour begins.  Within moments, streams of water begin to flow through the hung ceiling tiles; resulting in a flood that envelops half of the store.  The stores’ roof may have withstood the last rain storm – but not this one. 

  The stores crew are overwhelmed by the speed and saturation of the water.  They place numerous buckets and receptacles to try to capture as much water as possible but soon they realize an immediate emergency response is needed.  A call to their insurance agent starts the clock for a SERVPRO response that has a full crew dispatched to their location very quickly.

  Safety is always our first priority when we respond to a scene where the public may be present.  The first steps taken are to isolate the affected areas and restrict access so as to ensure no slips or falls.  We will also check for any electrical hazards and work to eliminate any threat.  Once the area is safely secured – extraction and drying can begin; as well as steps toward full remediation.

  Ceiling, carpets and flooring as well as merchandise are all effected and immediately following the drying process the SERVPRO team begins the demolition steps to remove damaged materials.  Our crew stayed on the scene daily for over two weeks until their efforts were complete.  The store was able to remain open during their work and holiday sales were saved with very little disruption to the shoppers.  

  A water leak or leaks can create a great deal of damage in a short period of time and without the skill of our professional team; the store may have faced closure and lost more revenue.  SERVPRO of Sussex County specializes in these types of emergencies and we have over 25 years of experience in solving these problems.  A visit to the store earlier this week, showed little evidence that such an event ever occurred and immediately the phrase came to mind….Like it never even happened!

Mold Remediation at a Furniture Store in Sussex County

11/3/2018 (Permalink)

Mold Remediation at a Furniture Store in Sussex County

  SERVPRO of Sussex County recently responded to a water damage call from a local furniture store.  There was damage to both the show room and the warehouse and some pieces of furniture were also affected.  We found that separate issues contributed to this loss and we recommended a remediation protocol.  

  Improper use of the HVAC system in a home or business can cause and contribute to water damage.  The furniture store only operated their HVAC during weekdays and did not during weekends or nights.  This fluctuation in temperature can cause humidity and condensation to increase inside of the structure; as was the case in this example.

  The open air warehouse was the other culprit. We found that there was no temperature control or airflow and the concrete flooring was dirty and growth was forming in areas and spreading to the actual pieces of furniture being stored.  The rain gutters outside the warehouse were draining right next to the building and water was pooling up around the direct exterior. The warehouse was also extremely humid and there was evidence of condensation as well.

  SERVPRO of Sussex County recommended the HVAC system be set to auto so as to adjust itself to changes in temperature and a dehumidifier was placed inside the store.  We also recommended the installation of downspouts to redirect the water away from the building; as well as power-washing, sealing and painting the warehouse floor.  This step had to be completed in two stages since the inventory had to be moved from one side of the warehouse to the other to allow for the floor to be cleaned and repaired.  Some of these remedies may seem like simple common sense; however when you are busy running a business; it can become easy to overlook such issues until a problem forces attention.  For more on SERVPRO of Sussex County’s water damage services please visit: https://www.SERVPROsussexcounty.com/water-damage-restoration or call us at 302-856-9768 for questions or service.