What our Customers say...
Janet and tootie did a fantastic job of cleaning my home after a bad puff back. I would recommend to every one I know they were very professional and knowledgeable about every area of the job.
Janet and Tootie did a fantastic job. Carpeting looks new. They we on time and went right to work. A great team. Will recommend for sure.
Dan was very professional and provided excellent and efficient cleaning services. He did an awesome job with the service requested. He was very diligent and kept me updated on the progress of the work. Thank you SERVPRO for providing excellent service.
The crew was outstanding! There was nothing that Janet and Olivia couldn't do -- every nook and cranny were scrubbed, decontaminated and polished. They returned today to complete the work by scrubbing and decontaminating the wall-to-wall carpet. Many thanks to SERVPRO for their excellent service!
Janet and Tootie were amazing! They were on time, got right to work, and the results were fabulous. They are super sweet to talk to with a great sense of humor! I appreciated that they made sure to relay the message to be careful due to the carpets being slippery. This is great for me to be aware of since it is myself and my grandparents in our home. Overall, just a wonderful experience. We would absolutely hire them again in a heartbeat :)
We contracted with SERVPRO to clean our Heating and A/C duct work, along with our dryer vent and want to let you know what a phenomenal job the technician Jonathan did for us yesterday!
He was on time, and very professional. He took extra care to prevent his equipment from scraping across the hardwood floors.
Before and after pictures were taken and presented to us as he finished each duct and return, 16 total!
He worked for 9 hours continuously, and we were comfortable enough to leave the house from time to time to run errands.
We would HIGHLY recommend SERVPRO to our neighbors! *****
Rick and Laura
“He is just amazing! His attention to detail, customer service, and just his all-around work ethic is unbelievable. Just wanted to send a note of gratitude and recognition for John, really appreciate all the work he did today on my vents. He explained things along the way, showed my before and after pictures - just an all - around 5 star review for him. Thank you so much for sending him to me to do this work!!” Karen
“When we changed cleaning companies, better cleaning results were part of our consideration. But more important to us was the respect for privacy due to the confidential nature of our work. We feel Amanda and her staff at SERVPRO far exceeded our expectations.”
Found SERVPRO of Sussex County to be very dependable and thorough in their cleaning and disinfecting service. Friendly and courteous staff!
Greg and I want to take a bit of time to acknowledge the efforts of your SERVPRO team, Janet Roach, Sandy Aguado, Jody Souva and Cherie Wingo. They worked diligently as a cohesive team to clean our home of the remnants of the robbers and the fingerprint dust that was in nearly every room of our home.
While in our home they were always courteous, friendly and professional. They consulted with us each day to learn if there was a special order in which we wanted our home cleaned or if they could start where they wished. They worked well together and Greg and I enjoyed their sense of humor, their hard work and their willingness to work with us to made the cleanup go as smoothly as possible. The banter between them as they worked made us chuckle at times. They were always mindful and respectful of our belongings and consulted with us when needed if they had questions about what they could move or do before doing it. We appreciated that.
When the cleaning was complete, they invited us to inspect our home. We found nothing remaining of the fingerprint dust, shattered glass, etc. They did a marvelous job of cleaning our home. We highly recommend them to anyone who needs their expertise.
I received a call from a Mrs. Deborah Walters just now, and she nothing but great things to say about Dan and Johnathan. She explained how absolutely pleased she was with the thoroughness of the job and the dedication to quality work, that the team had displayed. She typically does not have service people in her home, since her husband is usually capable of all tasks, and she did not regret the decision one bit. She stated she felt comfortable and delighted to be around the guys and talk with them. Mrs. Walters said Dan was so similar to her son, that the more she talked with him, she felt as if her son was in the home with her and he made her feel comfortable, and that you are a personable guy when on site, She appreciated that.
Amanda and the girls were phenomenal! They worked hard and did a wonderful job. I have talked to my neighbors and told them that I would not have anyone else come clean my carpets. My husband was ill at the time and knowing that my carpets were now clean enough to have guests and family over helped so much. I will have SERVPRO come back in the future.
Crew was great! I was happy with all the work and the girls were excellent.
Brandon was wonderful, sweet, and went above and beyond. He was very attentive to my concerns and I felt that he was a trustworthy professional. I had a great experience with your company and look forward to working with you!
We had a cleaning company damage our vinyl floors by treating them with acrylic wax. It was not evenly applied and looked terrible. Amanda was fantastic and coordinated with Russell to get the wax stripped from our floors. She was great at working around our schedule and keeping us informed. Russell was fantastic! He was courteous, careful, and completed stripping 2700 sq ft of flooring in a timely manner. It now looks amazing and "Like it never even happened."
We recently contacted your company to do carpet cleaning in 3 rooms that had some serious stains from a dog and a cat and knew these stains may not come up. Your crew arrived on time and went right to work, explaining what they were going to do. They were also respectful of my hardwood floors by wearing protective show coverings which I appreciated. In no time at all, my carpets were restored to their original ‘clean’. I’ve tried other companies before, but will never use anyone but SERVPRO of Sussex County for all my carpet cleaning. I will certainly make sure to tell my friends and neighbors as well. Thank you SERVPRO!
SERVPRO has always responded promptly and with wonderful customer relations. Their quality of work is always just as spectacular!
Bonnie and Rose are the greatest! Thank you so much!
I wanted to send a big thank you to everyone. We are always pleased with your work but this time, our carpet was especially bad. Your people came right on time, checked everything out, I headed off to work and came home to like new carpet. Thanks for another job well done.
Always have had a good experience.
Wendy and her crew were respectful, caring, truly awesome. Wendy is super special. Goes above and beyond to keep me informed via texts/calls
Wouldn’t call anyone else but SERVPRO!
“The SERVPRO crew was wonderful, courteous, and professional. I couldn’t have asked for any better and they exceeded my expectations. Carpets ‘like brand new' ”
Rob and Allyssa were on time, very polite, worked non-stop on the duct cleaning and they offered sound advice for proper maintenance. They were awesome - I can't say enough!
My experiences with SERVPRO have always been great! My most recent experience with Rob and Amanda with SERVPRO of Sussex County was no exception. Rob and Amanda were smart, kind and courteous!!
SERVPRO did an excellent job with our carpet cleaning - thank you!
The carpet cleaning service provided by SERVPRO was excellent - they look and smell great!
"Everything was great!"
“They were great! SERVPRO did a great job!”
“A very favorable experience! Arrived when they said, notified when they were leaving. Left the results for us to view! So yes we were pleased.”
CHEER wishes to extend our sincere thanks and appreciation to the entire Georgetown SERVPRO organization for their prompt high quality service. We recently experienced an event in our large commercial kitchen which required an immediate and large scale clean-up effort. Within hours , SERVPRO had and estimator on site, work commenced immediately and the SERVPRO crew had our kitchen and all of its equipment in first rate condition within our very tight deadline. They proved to us that when you got to have it done, you can count on them to deliver.